Refund policy

Returns are free. We cover the cost of return shipping.

We accept returns and exchanges up to 30 days from the delivery date. We will not accept returns or exchanges after 30 days from the delivery date. Items that have been worn or washed are not eligible for return or exchange.

Holiday purchases made November 1 through December 24 can be returned or exchanged through January 31. Items purchased as gifts can be exchanged or returned for store credit only.

Items purchased during Flavortown sales (such as flash sales, Black Friday, Cyber Monday or other special event sales) may be returned for exchange or store credit of equal value, but are not eligible for refund.

To start a return or exchange, or if you received the wrong item or an item that is damaged or defective, please contact us at flavortown.com/pages/contact.