FAQs

Shipping

In-stock items like hats typically ship within 1-2 business days. Made-to-order apparel, including our t-shirts and hoodies, is printed just for you after you order and usually ships within 7-10 business days. Processing times may be longer during the holidays.

All orders currently ship from within the United States.

All orders ship USPS Ground Advantage or UPS Ground. Most orders arrive within 2-5 business days once they ship, depending on where you are. Shipping is free on orders of $100 or more, and orders under $100 ship for $7.95.

If you need to update the shipping address on your order, feel free to reach out through the contact us form below.

This means one of two things: It is currently being processed or the carrier missed the initial scan when they picked up your order. Tracking will be updated as soon as the carrier scans the shipment. If it does not update for multiple days, feel free to reach out through the contact us form below.

Unfortunately we don't ship internationally at this time.

Returns

  • Returns are free: we cover the cost of return shipping.
  • We accept returns/exchanges up to 30 days from the delivery date. We will not accept returns/exchanges after 30 days from the delivery date.
  • Items that have been worn or washed are not eligible for return or exchange.
  • Holiday purchases made November 1 through December 24 can be returned or exchanged through January 31. Items purchased as gifts can be exchanged or returned for store credit only. Refunds will not be processed for items purchased outside of our normal 30-day policy.
  • Items purchased during Flavortown sales (e.g. Flash sale, Black Friday sale, Cyber-Monday sale, or other Special Event Sales, etc.) may be returned for exchange or store credit of equal value, but are not eligible for refund.

To start a return or exchange, please contact us through our contact us page.

If you received the wrong product or an item that is damaged or defective, please contact us through our contact us page.

If you didn't receive all items on your order, please contact us through our contact us page.

Contact us

Please provide your full name, email, phone number, and a detailed message with your order number and someone from our team will be in touch within 1-2 business days.

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